Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing. 1.3K Messages. 5 months ago. Hello, @user_spw870. Thanks for posting on our community forum for assistance with your Peacock Premium reward redemption. If …Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims …I'm a Diamond member. I requested a reward for free peacock premium. I spent about 7-8 hours on the phone with Xfinity I got two different ECM # . I only got one call back form Xfinity. I cannot activate my reward. Every time I get the same message . This is not anyway to run a offer. I have been a loyal customer left out of this offer.Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Comcast NOW is available in two flavors: 100 Mbps for downloads and 11 Mbps for uploads, priced at $30 per month, or 200 Mbps for downloads and 11 Mbps for …I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...- The To: address is not mine. It must be Bcc'ed to a long list of others, including mine. - It does not address me by my name, just "Dear ...Feb 13, 2023 ... Comcast is beginning to notify customers that in late June Peacock Premium will no longer be included as part of their existing Xfinity service, ...XFINITY from Comcast offers the channel ESPNU. Viewers should consult their local Comcast provider to find the channel locally. Comcast customers can also stream the channel via th...Peacock is a streaming service that offers a wide variety of content, from movies and TV shows to sports and news. With so much content available, it can be difficult to keep track...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.The way Comcast has handled Peacock is a nightmare. Formerly, I took advantage of Xfinity's discounted access to Peacock. This gave all Xfinity customers (I think) free access to Peacock Premium, the ad-supported tier. I paid $5 extra a month to Comcast to subscribe to Peacock Premium Plus, and ad-free tier.@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.Fortunately, Xfinity support team has acknowledged the bug where Peacock Premium free offer is not working for some users. Source (Click/tap to view) We have …Jun 26, 2023 · Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the free Peacock offer for Diamond and Platinum members in the Xfinity rewards offer. Aug 30, 2023 · i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following: Feb 22, 2024 · Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion. Beginning in mid-July, the price for Peacock Premium (with ads) will increase by $2 to $7.99 per month and Peacock Premium Plus (mostly ad-free) is also going up …2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.Jul 18, 2023 · Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription. Jul 4, 2023 · @user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Xfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.On the other hand Peacock blames Xfinity for this and Xfinity says Peacock handoff was bad. Global communication with customers about the problem remains limited and piecemeal. ... Getting real tiring that they offer this and it does not even work. Still looking to move all my services away since they can not even handle a …After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Jul 4, 2023 ... You have to upgrade to Premium because you have Plus, not Premium as you though. Also if you are an Xfinity customer. NBC no longer offers ...Xfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ...How do I fix issues with slow loading or buffering on Peacock? More 'Using Peacock' Articles. Dedicated help portal to address any issues with device setup, account …Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared.1 Message. Tuesday, August 8th, 2023 1:39 PM. Closed. Peacock Premium offer for diamond customer was activated but not working. I activated the Reward for diamond …Since the xfinity offers ended in the middle of the billing cycle, it downgraded me to only some free peacock shows, even though I was paid through 7/10. And now, even though it says in my account "not subscribed", when I try to activate this platinum reward the peacock site says it could not link my account because I already …NOW TV Customers. Follow the instructions in this Xfinity Support article to sign up for Peacock. Already have Peacock Premium or Premium Plus? If you’re an eligible Xfinity …The latest discovery: A depiction of a so-called enchanted garden filled with vivid, incredibly well-preserved frescoes of peacocks, serpents, and a dog-headed man. When Pompeii wa...Jul 18, 2023 · Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription. At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...Comcast is planning a StreamSaver bundle that offers Peacock, Netflix, and Apple TV Plus for one monthly fee – but not everyone will be able to subscribe. ... Peacock starts …I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly.Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...Try following these detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Are you tired of endlessly scrolling through streaming platforms, looking for something new and exciting to watch? Look no further than Peacock, a streaming service that offers a w...Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared.If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Jul 4, 2023 ... You have to upgrade to Premium because you have Plus, not Premium as you though. Also if you are an Xfinity customer. NBC no longer offers ...As a quick reminder, if you’re an Xfinity Gig and Rewards Platinum and/or Diamond customer with an active Premium Plus subscription ($5 ad-free plan), you can activate your Peacock Premium offer by first canceling your Premium Plus subscription.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Note: You must use the primary email address associated with your Xfinity ID to redeem this Peacock offer. If you use another email address, the system won’t recognize the offer as valid. After activating in the Xfinity Assistant or if the banner doesn't appear, please check the Peacock site to ensure your account isn't already set up.Peacock is one of the cheaper big media streamers out there—that’s a fat check in the “good” column. The $5.99 a month Premium plan (with ads) gets you access to 80,000 hours of content, including …Streaming services continue to grow in popularity each year, particularly those with ad-free offerings like Netflix and Hulu. NBCUniversal’s Peacock launched on April 15, 2020, to ...Comcast is set to launch a streaming bundle combining its Peacock service with Netflix and Apple TV+, as the media and broadband company looks to retain …Peacock app on Xfinity not working for NFL playoffs (Dolphins/ Chiefs). On hold for over 30 minutes and still waiting. Promised wait time was 2 minutes.Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itYour Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.In today’s digital age, having a reliable and efficient internet service provider is crucial. Xfinity, a subsidiary of Comcast, has become a household name when it comes to offerin...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Aug 25, 2023 · When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription. Peacock Premium (currently $5.99 per month) is no longer included at no additional cost for Xfinity X1 and Flex customers. However, you may be eligible for a new offer. Here are the new offers: Xfinity Internet customers who subscribe to Gigabit or Gigabit Plus speed service (applies to new and existing customers). Will receive Peacock Premium ...Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.I automatically got the two free years of Peacock through my internet plan, but I have been unable to activate the full/lifetime Peacock offer through the Xfinity Rewards site. I see the offer that says "Get Peacock Premium at no extra cost," but there is no button to activate it. I've messaged several mods here, called, chatted... no one seems ...Jun 26, 2023 · Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the free Peacock offer for Diamond and Platinum members in the Xfinity rewards offer. Support TV & Streaming. Upgrade to and cancel Peacock Premium Plus — Xfinity help. Follow these steps to upgrade to or cancel Peacock Premium Plus online from your …Still not working, been trying for a week. No banner with activation link on website or app, email I received from xfinity a week ago with an activation link doesn't work. It's supposed to take me to peacock website to get the free subscription but it doesn't work. I get sent to the homepage of xfinity with nothing mentioning peacock on the page.I was able to send over a refresh signal. You can check to see if that Peacock offer is available now on your system. After that, I opened the Xfinity app and the Peacock Activate call to action (CTA) was right there at the top. I clicked the CTA, signed in with my existing Peacock account, and everything worked. Total time: 1-2 minutes.Still shows "not currently subscribed". And the Peacock website is still only offering the $2.99/mo Xfinity customer deal, instead of giving the 2-years free deal. And still no banner on the Xfinity account page, or the Xfinity Assistant page. Will continue waiting for an official fix. 10 months ago.Xfinity - Home of the 10G NetworkFor the past three years, one perk of being a Comcast Xfinity subscriber was a free subscription to Peacock, NBC’s streaming service. That ended Monday, when Comcast began a new policy — which ...Jan 29, 2024 ... We want to ensure you are both able to activate this to enjoy! After redeeming the offer, did you utilize the Xfinity Assistant or our ...At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Aug 30, 2023 · i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following: Oct 29, 2021 · Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ... Aug 30, 2023 · i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following: With Peacock Premium (currently $5.99/mo value), you can stream hit movies, live sports – like an NFL game only available on Peacock on December 23* – exclusive Originals, and so much more. Thank you for being an Xfinity customer.Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. I’m a platinum member and have been unable to get my free peacock premium reward. My rewards page says it has been claimed. When I clicked the link in xfinity assistant it took me to peacock.Customers Who Previously Received Peacock Premium With X1 or Flex Service But Are Not Eligible for the Offers Above: You can sign up for Peacock Premium between June 26 and Aug. 25, 2023 at a discounted rate of $2.99 a month for 12 months before being billed at the regular monthly rate. *****You do not need a TV Box to redeem these offers. -----Jun 6, 2020 ... This video will show you how you can get NBC Universal Peacock streaming television for free, if you are an Xfinity Flex or X1 constomer.Device: LG smart TV Location: USA Steps taken: Rebooted cable box, signed out and back in, confirmed correct email, contacted support. I have X1 and peacock premium free. I’ve been watching premium the entire olympics. Yesterday I tried to watch the all around gymnastics finals and it had the purple button “watch with premium.”.There is no way to perform that, nor does Xfinity customer service seem to realize the difference between a workaround to acquire a higher no-ad Peacock package (i.e. dumb create a new ID?), and those of us who wish to completely cancel Peacock Premium (free for 2 years with 1 Gigabit internet package) to avoid potential future …The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). ... I got mine to work by canceling the membership in xfinity double check the email attached to xfinity and resigning up using the xfinity again and my other devices used my ...Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Sep 7, 2023 · Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Try following these detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.My monthly statement from Xfinity states I receive Peacock Premium "at no cost" and Peacock sends me emails on a daily basis acting like I receive their services. I do not. When I sign in to Peacock it tells me I need to subscribe for $5.99. Xfinity Support claims to have opened a ticket in December 2023, but absolutely NOTHING is done on …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... With the rise of streaming services, consumers now have a plethora of options to choose from when it comes to entertainment. One such service that has gained popularity is Peacock ...
Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ... . What is the best liquid iv flavor
Device: LG smart TV Location: USA Steps taken: Rebooted cable box, signed out and back in, confirmed correct email, contacted support. I have X1 and peacock premium free. I’ve been watching premium the entire olympics. Yesterday I tried to watch the all around gymnastics finals and it had the purple button “watch with premium.”.Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.Device: LG smart TV Location: USA Steps taken: Rebooted cable box, signed out and back in, confirmed correct email, contacted support. I have X1 and peacock premium free. I’ve been watching premium the entire olympics. Yesterday I tried to watch the all around gymnastics finals and it had the purple button “watch with premium.”.Comcast NOW is available in two flavors: 100 Mbps for downloads and 11 Mbps for uploads, priced at $30 per month, or 200 Mbps for downloads and 11 Mbps for …l agree first it takes a half hour before the computer finally gives up so l can reach the technical support l need l got mine to work on my new smart tv.But l can't use peacock on my uxmo box.It saids we cannot use this device for a third party.1 hour very frustrating.Try using your phone for load the app an continue until you have it working ...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Go to the Entertainment Management page on xfinity.com. Note: Make sure you’re signed in to your Xfinity account using your Xfinity ID and password. From this page, click on the Peacock tile. Click the Premium Plus tile, then click Update Cart. Review the changes to your account and terms and conditions. Click the checkbox to approve, then ...Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.The latest discovery: A depiction of a so-called enchanted garden filled with vivid, incredibly well-preserved frescoes of peacocks, serpents, and a dog-headed man. When Pompeii wa...Jan 29, 2024 ... We want to ensure you are both able to activate this to enjoy! After redeeming the offer, did you utilize the Xfinity Assistant or our ...Xfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.For eligible Xfinity customers, you can link your Xfinity account to your Peacock account through the Peacock application on your X1 or Flex device. Just launch the Peacock application on your device, then either create your brand-new Peacock account or log in to a pre-existing Peacock account to link your Xfinity account.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.I am sorry that is still not working on your end. ... It is great to hear that you were able to redeem the Xfinity Rewards Peacock Premium offer! We definitley want to ensure you have proper access to this across all devices, so we'd love to help troubleshoot. ... I have already been on chat and customer reps did not understand what my problem ...Yes! You can sign up and learn more about the available tiers of Peacock at peacocktv.com. What if I have issues with Peacock on my third-party device? Go to …Support TV & Streaming. Upgrade to and cancel Peacock Premium Plus — Xfinity help. Follow these steps to upgrade to or cancel Peacock Premium Plus online from your ….